payment and billing was mostly what i thought, but small headaches too
So before signing up, I thought the billing and payment process would be pretty straightforward, and thankfully that did mostly turn out to be the case. The invoicing was clear and arrived on time, which was great because I hate chasing those things down. That said, there were a couple of moments where the automatic updates seemed to change the billing interface without warning, which threw me off initially. Also, telephonic support was really friendly when I needed to double-check some charges, but I did feel like sometimes I was getting a rehearsed response rather than full clarity. Overall though, the pain points were minor and didn’t overshadow the convenience of being able to manage payments all through the portal. So yeah, in all fairness, payment experience matched my expectations for smoothness, but a bit more upfront info about any update changes would have been nice. Still, happy enough to keep using it this way for now.