Payment and billing felt a bit disorganized
The billing and payment process had reasonable steps but felt somewhat disorganized overall. Signing up went alright but the sequence of invoicing and payment instructions seemed a little confusing. At times, it wasn’t clear what to expect next, which led to some delays in completing transactions. They do provide adequate support, but the process itself could be streamlined better so it flows more logically. Despite these wrinkles, I did manage to complete the payments without major issues, and invoices were delivered reliably. So while it's workable, the flow doesn’t feel completely polished as a whole.