Patient waiting was the standout
To be honest, the sales process was a bit of a mixed bag. On the positive side, the explanations about the software features and the training modules were quite clear, which helped me understand what I would be working with. However, I did find myself waiting on follow-up calls and emails more than expected, and at times the answers felt slightly repetitive, as if the person I was speaking to was going over the same points without adding much new information. While I appreciate thoroughness, this led to some frustration on my end. The payment steps were straightforward, with clear invoicing, but until the actual onboarding started, I wasn't fully sure what to expect in the real software experience. So while I ended up deciding to proceed, the whole sales and pre-purchase journey had its ups and downs, making it neither perfect nor poor in my opinion.