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WFHI review

Pareshani kaafi hui jab kuch problem aayi, effort zyada laga

2 out of 52 of 5Verified customerSupport and communication

Pareshani kaafi hui jab kuch problem aayi, effort zyada laga

Jab software mein kuch galtiyan aayi, toh support team se contact karna thoda kathin raha. Pehle toh basic troubleshooting mein zyada madad nahi mili, mujhe khud kaafi cheezein try karni padhi. Jab finally telephonic assistance mili, toh unhone problem ko samajhne mein time lagaya aur solutions thode general the. Ye lag raha tha ki unka system zyada complex samasyaon ke liye ready nahi hai. Effort yeh tha ki baar baar follow up karna pada, aur baar baar apna case detail mein explain karna pada, jo thoda tiring tha. Jo ek cheez achi thi woh yeh ki unka database update feature thik chal raha tha, isme koi dikkat nahi aayi. Lekin jab aapke samne koi specifically urgent problem ho, toh yeh help aapke liye shayad itni upyogi nahi hogi jitni aap expect karte hain. Overall, iske liye kaafi patience chahiye aur khud zyada kaam karna padega solutions ke liye tab jaake thodi madad milegi.

Rahul BhandariMadhya Pradesh, IndiaExperience: Published:
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