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WFHI review

Pakka karungi dubara, par support thoda mixed tha

3 out of 53 of 5Verified customerSupport and communication

Pakka karungi dubara, par support thoda mixed tha

Honestly, jo main sabse pehle notice kiya woh ye tha ki support team generally responsive thi, jo ki mujhe kaafi pasand aaya. Kabhi kabhi thoda response time slow hota tha, par woh major issue nahin bana. Jab bhi main call karti thi, unhone patiently meri queries suni aur samjha. Lekin kuch occasions pe mujhe lagta tha ki unhone proper follow-up nahin kiya, ya main thoda stuck ho gayi kuch cheezo mein. Training ke dauraan clarity thi aur software ki updates kaafi seamless aayi, iska fayda mujhe hua. Overall main waise toh samajhti hoon ki kya main firse try karungi, haan karungi, kyunki product mein potential hai aur support bhi effort kar raha hai. Par unko thoda aur upgrade karna chahiye apne communication process ko taaki delays kam ho aur saath hi consistent assistance mile har baar. Yahi thoda debate kar raha tha man mein.

Varsha KaulWest Bengal, IndiaExperience: Published:
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