package jo expect kiya tha wo alag nikla
Main soch kar purchase kar rahi thi ki software aur training dono clearly aligned honge mere needs ke saath, par jab actual mein start kiya toh mujhe bohot surprise hua ki bahut sari cheezein waise nahi hain jaisi maine sochi thi. On-boarding flow mujhe bahut complex laga aur jo training sessions the woh zyada beginner-friendly nahi the jis wajah se mujhe bohot confusion hui. Dialer aur calling tools mein bhi expected features ya functionalities poori tarah nahi mile, jo mujhe lagta tha ki honge based on sales pitch. Payment aur invoice process thoda easy tha par uska comparison jab main actual software use karti hoon, tab mismatch lagta hai ki package mujhe fully support nahi karta mera workflow. Support team se contact karne par kabhi kabhi response late milta hai, jo frustrating hai. Overall mujhe lagta hai ki sales ke promises aur product ke actual experience mein gap hai. Ye sab dekh ke main thoda disappointed hoon aur soch rahi thi ki kaash ye sab thoda better hota tab main isko confidently recommend kar pati.