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WFHI review

Overall vibe thoda ajeeb laga bhai

2 out of 52 of 5Verified customerSupport and communication

Overall vibe thoda ajeeb laga bhai

Yaar, support team ko phone kiya tha thoda help ke liye, and I have to say, it was a mixed experience. Pehle toh unhone kaafi patiently samjhaya ki software kaise kaam karta hai, dialer settings kaise adjust karni hai, database feature ko kaise use karna hai; ye sab thoda acha laga. Lekin phir jab complex queries aayi, toh response time thoda slow mila, aur lagta tha jaise thoda confused hain wahan pe. Support se baat karte karte mujhe laga ki shayad agli baar bhi mujhe phir se unki help chahiye hogi, kyunki training ke baad bhi kuch cheezein samajh nahi aayi hain. Invoice aur payment process mein kuch clarity thi, par quick resources agar aa jayein toh aur better hoga. Main toh yahi keh sakti hoon ki poora feel hua ki thoda sa disorganized hai pura system kabhi kabhi, matlab communication thoda aur clear hona chahiye. Par haan, jitna mila, usme se support team ne apni taraf se poora time diya. Toh overall feeling aisi hi rahi, thoda hesitation ke saath, so probably next time main shayad thoda aur time nikal ke khud hi try karun zyada smartly samajhne ke liye.

Renuka DuttaNagaland, IndiaExperience: Published:
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