Overall training was okay but a bit underwhelming
I had quite straightforward expectations going in, hoping the training and onboarding would prepare me well to use their remote workflow software efficiently. The training sessions were fine in parts, covering key software features and database use fairly well, with some good explanations and examples. But I was also slightly underwhelmed because it didn’t have the depth or engagement I was hoping for, especially given the cost. The onboarding flow itself was smooth, and the sign-up, invoicing, and payment process went without much hassle, so those portions felt reliable and set a good tone. However, I felt that the training could have done a better job tailoring the experience to different user needs, as some parts were quite generic and didn’t add much personally to my specific workflow setup. Support during onboarding was generally polite and helpful, though not always as prompt as one might want. In summary, the whole package was okay overall, but it felt a little lacking when I compare it to similar products I’ve tried. I see it as a decent choice but wouldn’t call it outstanding or anything beyond average.