overall, thoda sa confusing laga experience
Support se baat karne mein main thodi mixed feelings mein thi. Kuch baar jo explanations diye gaye they wo kaafi clear the aur meri queries ko seedhe answer kar diye, par kuch aur cheezein juldi mein ya beech mein clarify nahi hui. Jaise invoice ya payment ke baare mein details, wahan thoda fuzziness tha jo mujhe samajh mein nahi aaya turant. Training ke dauran bhi kabhi kabhi lagta tha ki instructions thoda vague hain, aur mujhe dobara faaltu samajhna pada, jo mujhe swipe karne mein time waste hua. Dialer aur database ki baatein mostly theek thi, par support ke response time kabhi slow lagta tha. Mujhe laga communication kuch zyada structured ho sakta hai. Toh pura process thoda uneven raha, straightforward nahi kehla sakta. Overall feeling, thoda disjointed aur idhar-udhar se incomplete laga yeh support ka experience. Still kaam chal gaya par utni help nahi mili jitni sochi thi.