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WFHI review

overall, thoda sa ajeeb feeling tha yeh experience

3 out of 53 of 5Verified purchaseSales and pre-purchase

overall, thoda sa ajeeb feeling tha yeh experience

Main pehle sochti thi ki sales aur pre-purchase process bilkul smooth hoga, par jo reality mein experience kiya, wo thoda mixed tha. Onboarding process pehle fast tha, sign-up tha, mujhe kaafi tezi se access diya gaya, lekin training sessions thode incomplete aur rushed lage mujhe. Sales team ki taraf se jo expectations banayi thi software ke regarding, wo pura clear nahi hui, mujhe lagta hai kuch features ya tools thoda underwhelming hain. Billing aur invoice ka process theek-thaak tha, koi bada confusion nahi hua, par jo support ki communication thi usme thodi kami thi, jo pre-purchase mein mujhe better guidance milni chahiye thi. Isliye main kahungi overall experience thoda ajeeb tha, matlab na accha fully, na totally bura. Sochungi kaafi aur clarity lene ki pehle, agle baar purchase karte time.

Rashmi TandonTelangana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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