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WFHI review

Overall thoda sa ajeeb experience raha

2 out of 52 of 5Verified purchaseSupport and communication

Overall thoda sa ajeeb experience raha

Main WFHI ke support aur communication ko leke itna impressed nahi tha. Shuru mein jo setup process tha, wo theek tha, relatively simple laga aur ek baar software chal pade toh baaki ka kaam thoda straightforward tha. Lekin jo ongoing support mila woh thoda inconsistent aur slow tha. Baar baar mujhe batana padta ki meri problem kya hai, aur jo solution mila woh bhi kabhi kabhi incomplete lagta tha. Mujhe lagta hai ki setup ek baar kar liya toh phir zyada help ki zarurat nahi padti, par jo hota tha wo expected hone ke bajaye thoda frustrating tha. Support team thodi zyada proactive ho sakti thi, specially jab automatic updates aaye, tab unka communication clear nahi tha. Poora experience mujhe thoda ajeeb sa laga kyunki pehla hissafi acha tha, par raahe mein jo smooth transition chahiye tha wo proper nahi mila. Thoda better coordination ki zaroorat hai lagta toh overall cheezein thik chal sakti thi, par abhi ke liye itna kehna chahunga ki ek helpful experience se thoda door tha ye sab.

Mihir SaxenaDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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