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WFHI review

Overall thoda mixed experience raha

3 out of 53 of 5Verified customerSales and pre-purchase

Overall thoda mixed experience raha

Jab maine WFHI ka software dekha, toh mujhe lag raha tha ki sab kuch asaan milega, par thoda complicated nikla. Website pe mainu mila ki sign-up process theek tha, lekin database feature dhundhna thoda mushkil tha. Kabhi kabhi options itne clear nahi the ki mujhe turant pata chale ki kya karna hai. Onboarding training bhi chal gayi thi, par usme kuch steps ka order itna logic se nahi lagta tha. Dialer tool use karne mein acha tha, calls ko schedule karna simple raha. Aur billing mein invoice mil jata tha, payment bhi smoothly ho jata tha, jo accha tha. Par mujhe lagta hai ki jab main database mein records check karti thi toh search options thoda better hoti toh kaafi asaani hoti. Support team se baat karte waqt unka response theek tha, par kabhi kabhi wait karni padti thi, jo thoda irritating tha. Overall, mujhe laga ki sab ekdum perfect nahi tha, par kaam chala dene layak tha. Sign-up mein bhi thoda time lag gaya tha, kyunki mujhe samajhne mein dikkat hui ki kaunse plan choose karu. Agar woh thoda aur simple hota toh better hota. Toh haan, thoda mix laga ki sab kuch easy nahi tha, par sahi chal raha tha. Main sach kahun toh fir se try karungi, par better instructions ke saath.

Parvati UpadhyayLakshadweep, IndiaExperience: Published:
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