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WFHI review

Overall thoda complicated onboarding experience

3 out of 53 of 5Verified customerTraining and onboarding

Overall thoda complicated onboarding experience

Jab main training shuru kar rahi thi, toh laga kaafi cheezein khud samajhni padengi. Onboarding ka process thoda confusing tha, kyunki expected tha ki zyada guided sessions milenge, par mostly mujhe khud dekhna pada software ke features kaise kaam karte hain. Training material thoda scattered laga, especially database aur dialer ke use mein. Lekin jab maine thoda practice kiya toh advanced features samajhna easier hua. Automatic updates thodi der ke liye confusing lage, ki kya change ho raha hai ya nahi. Overall, training mein kuch aspects useful the, par main expect karti thi ki onboarding zyada simple hoga aur clear steps milenge. Kahungi ki agar aap already thodi tech savvy hain toh work out kar paoge, varna thodi help chahiye hogi. Support ne phone pe thoda assist kiya, par pure process mein self-exploration zyada tha. Isiliye mixed lagta hai, ki useful bhi hai aur frustrating bhi.

Usha KurupChandigarh, IndiaExperience: Published:
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