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WFHI review

Overall thik hai, par jab kuch gadbad hui thi toh handle thoda slow tha

4 out of 54 of 5Verified customerSales and pre-purchase

Overall thik hai, par jab kuch gadbad hui thi toh handle thoda slow tha

Maine jab WFHI software aur training lene ka decide kiya tha, tab mujhe lag raha tha sab smooth chalega, aur mostly chal bhi raha hai. Lekin initial sales aur pre-purchase ke time jab mera jo payment process tha wo record hone mein error aayi, tab mujhe thoda delay face karna pada. Support team ne kaafi patiently baat suni aur issue samjha, magar uska hal niklne mein samay laga. Woh moment thoda frustrating tha kyunki basic cheez ko jaldi solve karna chahiye tha. Baad mein jab main system ko use kar rahi thi, toh sign-up aur invoicing ka jo flow hai, woh kaafi logical tha aur mujhe easily samajh mein aa gaya. Training sessions mein bhi clarity bani rahi thi aur automatic updates ne mera kaam easy banaya. Agar wo jo problem hui us waqt thodi jaldi resolve ho jati, toh mai aur zyada satisfied feel karti. Par overall, ye experience theek-thaak tha aur main support ki quality ko bhi appreciate karti hoon. Bas delay kam hona chahiye thi.

Himani VarghesePuducherry, IndiaExperience: Published:
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