Overall the training order is sensible
I have to say that going through the training from sign-up, then onboarding, and the detailed introductions to the database and calling tools felt pretty logical to me. The flow makes sense, moving from simpler to complex aspects without overwhelming you. At first, I was trying to figure out whether the sequence would confuse new users, but it actually helped that the dialer and calling setup came after I had somewhat got comfortable with basic software navigation. I do think one could revisit parts of the training easily if needed, so the lack of strict linear progression isn’t a problem. Talking about onboarding, the database feature fits into this natural flow because you understand the importance of managing contacts before diving into calls. At the end of the day, the training is all about gradual learning of tools that you will keep using. I’m comfortable saying my verdict is that it’s sensible. No need to complicate it more than that. It’s simple, practical, and structured in a way that prepares you steadily even if you aren’t experienced at remote workflow software initially.