4 out of 54 of 5Verified purchaseSupport and communication
Overall the support steps made sense
I found the support fairly clear and logical, though there was one point where some instructions could have been better ordered. When I contacted telephonic support about the dialer setup, the helper didn't immediately mention checking the database sync which I realized only later. It feels like a small detail but sorting that out earlier might save time. Otherwise, the training materials were well structured and the step-by-step guidance during onboarding was good to help me understand the workflow integration. The invoices arrived on time and reading them was easy, which added to the positive communication experience even though I occasionally had to wait for callbacks.