Overall the process felt quite clunky compared to my last tool
Compared to the software I used before, WFHI’s sign-up and sales process felt somewhat clunky and less user-friendly. The invoicing wasn’t as straightforward, and it took me several attempts to understand how payments could be managed through the platform effectively. Their training sessions were informative but sometimes felt rushed, which made me rely more on the telephonic support team. Thankfully, the support calls were polite and aimed at resolving my queries efficiently, although waiting times could have been shorter. The calling tools were good but lacked some features that I was used to in other platforms, especially when it came to integration with external databases. Automatic updates were noticeable but didn’t always improve functionality as quickly as I hoped. Despite these issues, the overall system did support remote workflows well once fully set up. In summary, the whole thing felt quite clunky and less refined in comparison, but with patience and support, it was manageable.