Overall support was good, but setup mai thoda time laga
Batch se start karte hue, maine abhi tak jo telephonic support aur communication ka experience liya hai, wo generally positive raha. Jab maine pehli baar product ko use karna shuru kiya tha, toh initial onboarding complete karne mein thoda time laga because kuch steps thode clear nahi the. Par support team ne achhi tarah guide kiya, aur sab questions ke jawab timely diya. Dialer feature fairly responsive tha, aur database integration bhi satisfactory raha, lekin lagta hai ki thoda aur streamline kar sakte the onboarding flow ko. Mujhe ye bhi laga ki automatic updates ne system ki stability maintain karne mein role play kiya. Overall, support ki availability achhi thi, aur invoicing process bhi smooth raha. Bas ek chhota sa hiccup tha starting mein jo thoda waqt le gaya, baaki sab theek tha.