1 out of 51 of 5Verified customerSupport and communication
Overall, support was frustrating and slow to respond
I found the process of reaching out to support very tedious and not user-friendly. It took a long time to find the right contact options, and the information provided initially was vague. I had to repeat my issues multiple times over calls and emails. Even after finally getting some response, the solutions offered didn’t work effectively, leaving me stuck. The training modules didn’t prepare me well enough to handle the dialer or database issues independently. Part of the problem was that updates seemed to cause new glitches each time. In short, the whole experience felt disorganized and left me frustrated, hoping for better assistance in future.