2 out of 52 of 5Unverified experienceSupport and communication
overall support tha expected se kam
Maine expectations rakhi thi ki support thoda zyada helpful aur prompt milega based on jo pehle suna tha par wahi mila nahi. Jab bhi call karta to response thoda slow hota aur jo answers milte wo mostly generic jaise system phrases repeat karte rather than specific solution dena. Training sessions mujhe lagti hai ki zyada tailored honi chahiye thi because sab log same tarah se nahi seekhte. Database features aur automatic updates theek the par unki wajah se koi major changes ya improvements feel nahi huye meri workflow mein. Sign-up aur payment process theek thaak tha without kisi badi dikkat ke. Overall mujhe lagta hai support system mujhe jitna smooth chahiye tha vo itna nahi mila, thoda aur responsive hona chahiye tha.