Overall support felt frustrating and disjointed
Hey, just wanted to let you know how this WFHI support experience went for me. Compared to other platforms I’ve tried, I felt like the whole telephonic support system here was kind of frustrating. For one thing, every time I called, I had to wait quite a bit, and when I finally got through, it seemed like the person on the other end didn’t really get the context or the pace I was expecting. Usually, support elsewhere has been quicker and a bit more in tune with what I needed. On top of that, the communication felt disjointed, like I had to explain things repeatedly, which was really annoying. The automatic updates were fine, I guess, and the sign-up was simple but honestly, I felt let down by how scattered and slow the support calls were. It just made the whole thing less efficient and more stressful than I thought it would be.