Overall steps logically placed but some minor glitches
In my experience with the support and communication, I found that the steps were generally in a sensible order, making it easier to follow the process. The training and onboarding were arranged so that each module built on the previous one, which worked well for gradual learning. On the other hand, there were moments where responses over the phone were slightly delayed, making me wait longer than expected to clarify certain doubts. Also, the automatic updates sometimes came at odd moments, requiring me to pause work and restart tools unexpectedly. That said, the sign-up and invoicing processes were clear and straightforward, with no unnecessary complications. In conclusion, while there were some minor hiccups, the overall navigation through the steps felt coherent, and I believe the system is more helpful than troublesome.