Overall smooth onboarding but finding specific training was tricky
My experience with WFHI’s training and onboarding process felt pretty streamlined for the most part. Signing up and getting access to the dashboard went smoothly without any major issues. The training modules offered a good overview of the calling tools and database usage, which helped me get started. However, when I wanted to dive deeper into some specific features like advanced dialer settings, I found it a bit difficult to locate the exact tutorials or information. The search function wasn't very intuitive, so I ended up spending more time browsing than I expected. Despite this minor reservation, the onboarding felt user-friendly and well-structured enough to get most users up and running quickly. It just would be better if the in-depth content was easier to find to avoid wasting time.