Overall smooth but some bits needed self-figuring
The support processes generally felt straightforward, though not every detail was spoon-fed through calls or messages. I had to work out a few features and some parts of the dialing tools mostly on my own before they clicked. The training covered the basics, but when it came to customizing some settings or dealing with the database updates, I spent some time trying different options independently. Telephonic support was helpful when contacted, but I didn’t want to call too often. The invoicing and payments system was clear and ran without trouble, which made one aspect hassle-free. In sum, the setup felt manageable but required some personal initiative alongside available support. It was neither too tedious nor fully automatic, striking a middle ground that suited me fairly well.