4 out of 54 of 5Verified purchaseSales and pre-purchase
Overall smooth but could improve wait times
Signing up and paying for the software was a smooth process, with clear invoices and straightforward instructions. However, I noticed some delays when trying to get assistance from the support helpline which extended the time I had to wait. The training provided after signing up was helpful and matched the materials explained during sales, which kept the onboarding effective. Dialer and database features performed well overall and the automatic updates did not interrupt my workflow. Despite some waiting around for help, the full experience felt quite efficient and reasonable, with minor room for improvement in support responsiveness.