Overall quite smooth with some room to grow
From day to day, the support was pretty solid. Calls were answered efficiently and with a friendly tone which made it feel approachable. The dialer tool itself worked well, but occasionally the connection would drop, which was a bit irritating during a busy day. Despite that, resolution usually came quickly through the telephonic support. I also appreciated how the database feature fit seamlessly into managing contacts, even if I sometimes wished for more intuitive options. The training sessions were clear and helpful without being too overwhelming. Lastly, the invoice and payment processes were straightforward, which saved a lot of hassle. It felt like the whole system was designed with the user in mind, even if there are some minor issues that hold back a perfect experience. Overall, a quite positive and fairly hassle-free experience that I'd recommend trying out and seeing if it matches your needs.