4 out of 54 of 5Unverified experienceSales and pre-purchase
Overall quite smooth, with one slight delay
Throughout the sales and pre-purchase phase, I found the response times from the support team reasonably quick. Signing up felt straightforward, and the invoicing process was as expected with no major glitches. My only small hiccup was during the onboarding training which took a bit longer than I hoped, probably due to some complexities in the software modules. Still, the reps were patient enough and answered my queries without rushing. The whole experience felt pretty smooth on the surface, with just one minor pause to slow things down. That makes me think the overall process was well-managed but not flawless.