Overall process thoda confusing and frustrating rahi
Training aur onboarding ke dauran jab kuch bhi galat hua to handling utni efficient nahi thi jitni expect kar sakti thi. Jab software mein dialer feature use karte waqt issue aaya toh mujhe response milne mein kaafi waqt laga. Aur jab support team ne help ki toh uska solution kafi basic tha, jo mere complex workflow mein fitting nahi tha. Database ka setup bhi mere liye straightforward nahi tha, matlab instructions clear nahi thi. Jo payment process hai wo thoda lengthy lagti hai aur manual confirmation ki vajah se delay hota hai. Training modules ka structure bhi kabhi kabhi mujhe confusing lagta tha because updates ke baare mein kuch naya nahi sikhaate the. Lekin ek achhi baat ye thi ki jo automatic updates hote hain unke baare mein notifications timely aate hain, jis se software ko update karna easy hota hai. Overall experience thoda disorganized aur time-consuming raha. Jo main hissa mujhe acha laga woh phone kar ke support lena tha, kyunki direct conversation se kuch clarity milti thi. Par pura process mujhe ekdam smooth nahi laga, aur revise karne ki zaroorat hai. Ye whole experience mujhe ek ajeeb mix lagta hai jo se compromise karna pada.