Overall process made sense
I found the sales and pre-purchase process to be quite straightforward and in a logical order. Starting with clear explanations of what the software offers set the right expectations. The sign-up step was easy and the invoice arrived promptly which made payment transparent. One thing I found helpful was that the onboarding and training followed after the purchase with clear guidance, so I didn’t feel lost. The setup instructions were paced well, not rushed, which allowed me to get comfortable with the software as I went along. No parts seemed out of place or confusing, and the flow from inquiry to fully starting the software fit well with what I was looking for. I appreciated that they didn’t try to push add-ons early. Overall, everything was laid out in a sensible order and timing, and that made the entire process user-friendly and hassle-free.