2 out of 52 of 5Verified customerSales and pre-purchase
Overall process left me doubtful
The pre-purchase stage of WFHI's service left me feeling uncertain. Their sales approach was somewhat vague about the exact functionalities of the product. The documentation didn't clarify my main concerns thoroughly. While the invoice and sign-up processes were straightforward, I didn't gain full confidence by the end of the interaction. The lack of clear answers to my questions about software updates and support made me hesitant. One positive point was that telephonic support was responsive, but it didn't fully compensate for the initial confusion. I was hoping for a more transparent overview before making a commitment. So, the process felt a bit disorganized and gave me an impression of 'try but be cautious.'