Overall process felt like it wasn’t designed for my working hours
I found the sales and pre-purchase process to be a bit off for my actual working hours. While I was mildly enthusiastic about the software's features, the training sessions and calls were often scheduled during times when I was busy or offline, making it difficult to engage properly. I understand the need to have a fixed schedule, but flexibility was limited, which made it feel slightly disconnected from my availability. The sign-up and payment process itself was smooth and well explained, which I appreciated. However, coordinating the pre-purchase communication and understanding the sequence of onboarding steps felt rushed and sometimes clashed with my routine. I would grant that the brief overview of the software did help set expectations, but the timing and flow didn’t really match well with how I actually work on a daily basis. In short, the whole process felt less user-friendly for people like me with variable hours. I hope future updates might allow more timing options or asynchronous training materials that can be accessed anytime to suit different schedules better.