Overall process felt cumbersome and more like guessing
I wouldn’t say I had a great experience with the sales and pre-purchase part. From the start, it felt a bit slow and unclear; the information wasn’t as straightforward as I expected, which left me spending a lot of time figuring things out on my own. Details about the product features were scattered, and some of the terms weren’t completely explained, making me hesitant. Though the sales team was polite, I found myself needing to reach out multiple times with questions just to understand the offerings properly. Honestly, I’m not sure if I would want to go through this again without better guidance. The sign-up and documentation processes were complex enough that I am already anticipating needing assistance next time. If they could streamline communication and provide clearer info upfront, the experience might improve, but as it stands, I left feeling more confused than confident about the whole thing.