Overall process felt a bit slow but functional
You provided a decent system that technically works well for remote workflows, but I felt the whole onboarding and sales experience dragged longer than necessary. There seemed to be a lot of back-and-forth communication just to clarify details about signing up and invoicing, which could have been streamlined to avoid waiting. While the calling tools and dialer functions were mostly fine after setup, the initial delay in getting full access felt frustrating. Training sessions were useful but they also repeated some information, making the process feel longer than I expected. I understand you want to be thorough, but it made me wish some steps could have been combined or faster. On the plus side, automatic software updates worked without any trouble, and telephonic support was attentive when I called for help. The database feature fits well into my daily workflow, so once everything was set, the system ran smoothly. But overall, the experience could improve by reducing the waiting time and repetition, which felt like a time sink for someone eager to start.