Overall pretty solid, but with a tiny hiccup
Using their telephonic support and communication channels felt pretty good compared to what I’ve tried before. Usually, support lines take forever or responses come delayed, but here it felt more responsive and the team was generally helpful. I did notice at times a bit of back-and-forth was needed to really drill into the problem, which made it feel like the first few calls didn’t quite hit the mark. The dialer tool's behavior was reliable too, though a few minor software updates occasionally threw off my workflow briefly. So the experience was positive, overall smoother than what I was used to, but still not flawless. I find myself circling back on one small thing now and then, probably because I’m adjusting to the new system. But the reminders and follow-ups were consistently timely, which helped a ton. So in one phrase? It felt very solid with just one small hiccup along the way.