overall pretty solid but glitches were annoying
The software generally worked well and gave me access to the features I needed without major hurdles. Using the dialer and managing the database was straightforward enough for everyday use. However, when errors occurred, the software handling wasn’t always smooth. Sometimes the automatic updates caused temporary glitches that disrupted my workflow, and the support calls took longer than expected to resolve the issues. Despite those hiccups, the sign-up and payment experience went fine, and the telephonic support was generally polite. In sum, it felt like a mostly solid platform but with frustrating moments when things went wrong, which prevented me from giving a higher rating.