overall, pretty chill but a bit slow with some back-and-forth
I signed up for the WFHI software and training and the whole sales and purchase process was kinda smooth but waited longer than I wanted at some points. When I was checking out their features and asking questions, a few times it felt like I was repeating myself or explaining stuff all over again. Waiting for replies wasn’t crazy long but a slight drag definitely. The sign-up was fine, and getting the invoice was quick once it was finally generated, but payment processing had a tiny delay which made me pause for a sec. On the upside, the onboarding got going in steady steps and the training material had a clear flow which helped me get my head around managing the dialer and database better. It’s not perfect but I do feel it mostly works for someone who wants a careful, not rushed setup. Just wish the initial back and forth could’ve been a bit less so I could’ve moved forward quicker and saved some time.