Overall onboarding felt structured but a bit rigid
Comparing this training and onboarding to similar ones I’ve taken before, I would say it felt fairly structured and thorough, covering all the essentials of the software and its different features. The training modules were well organized, starting from basic navigation and gradually moving on to more complex workflows like using the dialer and database integration. However, I found the pace somewhat rigid, with limited flexibility to revisit parts or proceed faster. It was a different experience than what I was used to, where I had more room to tailor my own learning progress. The onboarding flow itself was clear, with automatic updates keeping things current without needing manual intervention. Sign-up and invoicing were handled smoothly, which gave a good first impression overall. Despite the slight inflexibility, the onboarding felt professional and supportive, making it easier to adapt to the software compared to previous experiences where the guidance was more informal or sporadic.