Overall onboarding felt slow to progress
Starting the training with WorkFromHomeIndia felt warm initially but took more time than I would have liked. I found that whenever I reached out for support, there was a delay in responses that seemed a bit longer than expected, which slowed my progress through the training modules. The training materials themselves were comprehensive, but without timely assistance, I sometimes felt stuck, unsure how to use the calling tools properly or integrate the database feature as per my workflow needs. The automatic updates for the software happened regularly and worked fine, though I never really got much chance to use the newer features because getting through the introductory setup was a slow process. The invoicing and payment were straightforward, but the overall experience with support communication left me hoping for a smoother, more interactive onboarding journey. I appreciated how friendly the people were on the phone, but the lag in help took away from the experience, making everything feel longer and less efficient than I had wanted. If the response times were quicker and more consistent, I believe the whole setup would have felt more much more manageable and welcomed.