Overall onboarding felt kinda rushed and unclear
The training started well enough, with an introductory session that was straightforward, but after that, things got a bit jumbled. I remember one moment during a live demo where the presenter tried to explain the dialer setup, and it felt like she skipped over important details, which left me confused. Other parts of the onboarding process seemed vague too, and I wasn’t always sure how the database feature fit into my daily work or where to find certain tools within the dashboard. Automatic updates were mentioned but not really shown in practice, so I wasn’t clear on how disruptive they might be. The payment setup was simple, but until I got a few days in, it felt like I was piecing together the workflow on my own. I think with more structured and paced explanations, the whole onboarding could feel smoother. Right now, I’d describe my experience as rushed and somewhat unclear — I’m hopeful things will become easier as I keep using the platform.