2 out of 52 of 5Verified purchaseTraining and onboarding
Overall onboarding felt a bit clunky
The training sessions were somewhat useful but felt a little rushed in parts. The onboarding process was straightforward enough, yet some of the instructions lacked clarity, especially on setting up the call dialer integrated with the database. I found myself needing extra time and help more often than I expected. The automatic updates didn’t cause much trouble thankfully, but I wonder if they were actually improving the experience or just adding another layer of complexity. While the invoice and payment steps were clear, this whole experience felt like there were too many gaps for someone who isn’t very tech-savvy. In the future, I would probably still need help to get everything running smoothly.