Overall okay, but felt a little slow in parts
I found the sales and pre-purchase interaction to be generally responsive, which was good because I had a few questions about the features and billing. The people were helpful when they responded, providing clear answers. However, there was sometimes a delay in getting back to me, which made me hesitate a bit. I appreciate that they tried to be thorough, and the onboarding information was provided, but there were moments I wished for quicker or more proactive communication. The sign-up and invoicing process were pretty straightforward, which I liked because it kept things simple. Still, the initial exchange of information took some time, so if you’re someone who likes fast responses, you might feel a bit impatient. Overall, it was neither very bad nor perfectly smooth — just an average experience that worked okay for me, with room for improvement. My small reservation mainly comes from how quickly follow-ups happened. If that part was more efficient, I could have felt more confident from the start and progressed faster.