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WFHI review

Overall mujhe thoda confusing laga ye process

3 out of 53 of 5Verified customerTraining and onboarding

Overall mujhe thoda confusing laga ye process

Yaar, jo mera training aur onboarding experience raha, usmein mixed feelings hain. Starting mein log thoda responsive lage, jaise support team se bat karna kuch easy tha, par jab thoda complex questions aaye tab response dheere mila. Kabhi kabhi mujhe lagta tha ki main baar baar same baat repeat kar raha hoon aur main chaahta tha ki thoda jaldi meri madad ho jaye. Par haan, training materials achhe hain aur dialer tools samajhne mein bhi maza aaya. Database feature bhi fine tha, lekin mujhe thoda aur clarification chahiye tha uske use cases ke baare mein. Kabhi kabhi onboarding flow mujhe thoda convoluted laga, matlab ek step se doosre step pe jaana itna smooth nahi tha. Lekin fir bhi overall, yeh experience ek mixture tha, jisme kuch cheezein achhi thi aur kuch nahi. Agar support zyada timely aur clear ho jata toh mujhe zyada help milti. Mujhe lagta hai main reason ye hi tha jo mujhe thoda pareshaan kar raha tha ki process kabhi kabhi lagta tha slow chalta hai. Par haan, uss hisaab se, whole thing thoda confusing aur inconsistent feel hua mera.

Ashwin JainLadakh, IndiaExperience: Published:
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