Overall, manageable but with quirks
Navigating the software and gaining access was a bit of a mixed bag for me. Finding the specific tools and settings I needed wasn't always intuitive, but once I got the hang of the database and calling dialer, things felt pretty manageable. I liked that the interface tries to keep things clean, but I did spend some extra time searching within the menus for particular features. Automatic updates sometimes shifted layout slightly, which confused me at first, but they seemed to improve performance overall. Signing up and invoicing were smooth parts of the process, so those worked out well. The telephonic support was reachable and helpful on a couple of occasions, though I wished the hours matched my own working schedule better. In short, the whole experience felt like a steady climb with minor bumps but nothing too discouraging.