Overall lag raha tha thoda disorganized but workable
Starting with the support, I was thinking the steps jaldi jaldi and clearly explained honge, par jab main join kar rahi thi, experience thoda mixed tha. Pehle toh mujhe lag raha tha ki sab kuch smoothly chalega, par kuch instructions ka sequence mere liye thoda confusing tha, jaise ki dialer setup ke baad database integration ki jo guidance di gayi, wo clear nahi thi. Training sessions ki delivery fine thi, par flow thodi broken lagi and mujhe thoda wait bhi karna pada jab main telephonic support se baat kar rahi thi. Payment aur invoicing mein toh sab theek tha, wo toh main keh sakti hoon ki process seamless tha. Automatic updates jaise background feature the wo kaafi helpful rahe, but overall, poora experience ekdum neat aur organized nahi tha. Phir bhi software kaafi functional tha aur main abhi bhi use kar rahi hoon, bas lagta hai ki agar thoda better coordination hota toh overall feel aur positive hoti. Iska matlab ye nahi ki wo bekaar hai, kaafi kaam chal gaya, par thoda jyada polish ki zaroort hai.