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WFHI review

overall lag raha tha thoda confusing aur rushed

2 out of 52 of 5Verified purchaseSupport and communication

overall lag raha tha thoda confusing aur rushed

Support team se baat karna thoda tricky tha kyunki har baar jab main kisi problem samajhne ki koshish karti, explanations clear nahi hoti thi. Kabhi kabhi lagta tha ki answer toh de rahe hain par poori tarah se mujhe madad nahi di ja rahi. Mujhe ye bhi laga ki jo training aur onboarding hai usme thoda zyada details honi chahiye thi, jisse naye log ko samajhne me asaani ho. Automatical updates ke bare me bhi thoda confusion raha kyunki kabhi kabhi wo apne aap chal gaye bina mujhe bataye, jis se workflow thoda break gaya. Dialer aur database use karna ek baar samajhne ke baad thik lagta tha par initial phase thoda frustrating tha. Invoicing process chalta tha par customer service me thoda wait laga jo disappointing tha. Mujhe overall thoda rushed experience mila jisme kaafi points clear nahi hue aur aise nahi jaise maine expect kiya tha. Still, main kahungi ki ye sab badhiya bilkul tha, bas communication ko thoda aur easy banaana hoga.

Meenakshi Uday MalikBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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