overall lag raha tha ki support se baat karna hi bekaar hai
Maine bahut baar call kiya tha sales aur onboarding ke time, par support se response milna bahut mushkil tha. Wo log kabhi samajh nahi paate the mera problem kya hai, baar baar explanation deni padti thi. Training ka jo part tha, wo bhi mere liye confusing raha kyunki kisi ne clearly step by step nahi samjhaya. Dialer aur database feature ka use karne mein kaafi dikkat hui mujhe, support se koi help milti toh shayad better hota. Automatic updates ki baat toh door ki hai, software khud update hone mein bhi kabhi fail ho jaata tha. Sign-up aur payment process bhi complicated laga, invoice samajhne mein time laga. Itna frustrated feel kiya ki lagta hai ye process mera time waste karne ke liye bana hai. Mujhe lagta hai ki agar support team thoda zyada responsive aur samajhdaar hoti toh shayad ye sab se nipat paata. Overall experience mujhe acha nahi laga, aur maine socha ki ye system mere liye nahi hai, isliye aage jaakar use karne ka dil nahi karta.