Overall, kind of hit and miss experience
My experience comparing this service with others was pretty mixed. The sales process was straightforward and polite, nothing too pushy, which I appreciated. However, the pre-purchase information didn’t exactly match what I found once started using their software and training. Some features were helpful and easy to understand, while others felt overly complex and not as intuitive as I expected. The onboarding wasn’t as smooth as I hoped, and I was left to figure out several aspects on my own. Yet, the sales team was responsive when I asked questions before buying, which was a plus. If I’m honest, it felt neither excellent nor terrible, just average. The whole interaction had useful parts and some disappointing ones. I can see potential here, but also room for improvement both in sales communication and product delivery.