3 out of 53 of 5Verified customerSales and pre-purchase
Overall, just about average service experience
The process to sign up and access the software involved some waiting periods that were expected given the nature of the service. I noticed some repeated steps during onboarding which extended the setup time longer than what I initially anticipated. On the other hand, the training sessions were delivered as scheduled with no major interruptions. Using the calling tools was straightforward, and the dialer functioned consistently. However, slow telephonic support responses sometimes added to the delays. Payment and invoicing process followed the usual routine without surprises. In summary, the overall experience was neither particularly good nor bad, just average with room for time efficiency improvements.