overall it was an okay experience, nothing too special
I started with some doubts about how helpful the whole package would be since the info online was kinda general. The dialer and database features did work consistently when I was actually using them, which was good. The onboarding and training felt neither overly complicated nor super straightforward; it was just there, enough to get going but I’d been expecting something a bit more engaging honestly. Payment and invoicing got done without any big hassles or surprises, which is always a relief especially with subscription services like this. Calling the support line was okay too, though they sometimes took a while to answer and the answers were a bit generic. The auto updates happened regularly and seemed to improve things a little, so that was a positive. By the end of the whole process, I felt okay about having signed up but not exactly confident that it’s going to revolutionize the way I work remotely. It’s a decent tool for basic remote workflow but nothing that blew me away or made me really excited.