Overall it’s good, just a bit hard to find exactly what I wanted
I have to say the sales and pre-purchase experience was largely positive, but I found it was a bit of a challenge to locate the exact details I was after before purchasing. The website and dashboard simplified the sign-up process nicely, and the payment was straightforward with clear invoicing, which I appreciated. However, when trying to find comprehensive explanations about the database feature and how it fits into workflows, I had to sift through several pages. While the telephonic support was polite and eventually helpful, it became clear that finding the answers independently required patience. The training outline was present but lacking depth in some areas that I thought would be easy to get at first. The calling tools and dialer were something I wanted to understand better upfront, and that felt a little hidden in the offered materials. So, telling a friend, I would say overall it’s a solid product, but you have to be ready to dig a little and ask for help to get exactly what you need.